Shipping policy

Shipping Policy

Most products in our shop are made to order and fulfilled by our production partners. Because each item is created after your order is placed, please allow time for both production and shipping.

Processing time:
Most orders are produced within approximately 2–7 business days before shipping. Processing times may vary during busy seasons or holidays.

Shipping times:
Delivery times vary depending on the product, destination, and shipping method selected at checkout. Estimated delivery dates shown at checkout are estimates and are not guaranteed.

International shipping:
We ship to selected international destinations. International orders may take longer to arrive and may be subject to customs, duties, taxes, or import fees depending on the destination country. Any applicable charges required by local authorities are the customer’s responsibility unless otherwise stated at checkout.

Multiple-item orders:
Items may be produced by different fulfillment partners and may arrive in separate packages.

Tracking:
When tracking is available, you will receive tracking information after your order ships.

Incorrect addresses:
Please make sure your shipping address is correct before placing your order. We are not responsible for delays or delivery problems caused by an incorrect or incomplete address provided at checkout.

Lost, damaged, or incorrect orders:
If your order arrives damaged, defective, or incorrect, please contact us promptly with your order number and photos so we can help resolve the issue.